kingjili Privacy Policy

1. Introduction

kingjili ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the kingjili online gaming platform (the "Platform"). This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of the Platform.

This Policy applies to all users of the kingjili Platform, including registered players, visitors to the website, and individuals who contact kingjili's customer support team. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with kingjili's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, kingjili acts as the personal information controller in respect of the personal data it collects from users of the Platform.

If you have any questions about how kingjili processes your personal data, or wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) at: [email protected]

3. Data We Collect

kingjili collects the following categories of personal data:

4. How We Collect Data

kingjili collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and regulatory databases, where permitted by law.

5. How We Use Your Data

kingjili uses your personal data for the following purposes:

• To create, manage, and maintain your kingjili account.
• To verify your identity and age in compliance with Philippine gambling regulations (minimum age: 21 years).
• To process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities.
• To comply with legal and regulatory obligations, including reporting to PAGCOR and the Anti-Money Laundering Council (AMLC).
• To provide customer support and resolve disputes.
• To monitor gameplay for responsible gaming purposes and to enforce self-exclusion or deposit limit requests.
• To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts).
• To send you marketing communications where you have given explicit consent, and to personalize promotional offers.
• To improve the Platform's performance, security, and user experience through analytics.

6. Legal Basis for Processing

kingjili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you (i.e., to operate your account and provide gaming services).
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, the AMLA, and the Data Privacy Act.
• Legitimate interests: Processing necessary for kingjili's legitimate business interests, such as fraud prevention, security, and platform improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time.

7. Data Sharing

kingjili does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only where necessary and lawful:

• Payment processors: GCash, PayMaya, and Philippine banking partners, solely to process your financial transactions.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and eligibility.
• Regulatory authorities: PAGCOR, the AMLC, the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law or court order.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection vendors who process data on kingjili's behalf under strict data processing agreements.
• Game content providers: Licensed third-party game suppliers who may receive limited technical data (e.g., session tokens) to deliver game content. These providers do not receive your identity or financial data.

All third-party service providers engaged by kingjili are contractually required to implement appropriate technical and organizational measures to protect your personal data and to process it only for the purposes specified by kingjili.

8. Cookies & Tracking Technologies

kingjili uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled.
• Functional cookies: Remember your preferences (e.g., language, session state) to improve your experience.
• Analytics cookies: Help kingjili understand how players use the Platform so we can improve performance and content.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.

9. Data Retention

kingjili retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specific retention periods include:

• Account and identity data: Retained for the duration of your account plus a minimum of five (5) years after account closure, in compliance with PAGCOR and AMLA requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the AMLA.
• Customer support communications: Retained for three (3) years from the date of the interaction.
• Marketing preferences: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

When personal data is no longer required, kingjili will securely delete or anonymize it in accordance with our internal data disposal procedures.

10. Data Security

kingjili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the kingjili Platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls ensuring that only authorized kingjili personnel can access personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication options for player accounts.
• Incident response procedures to detect, report, and address personal data breaches in accordance with NPC notification requirements.

While kingjili takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for keeping your account credentials confidential and for notifying kingjili immediately if you suspect unauthorized access to your account.

11. Your Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by kingjili:

• Right to be informed: The right to know what personal data kingjili collects and how it is used — which this Policy fulfills.
• Right of access: The right to request a copy of the personal data kingjili holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to kingjili's legal retention obligations.
• Right to object: The right to object to the processing of your personal data, particularly for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact kingjili's Data Protection Officer at [email protected]. kingjili will respond to all verified data subject requests within fifteen (15) business days of receipt.

12. Children's Privacy

The kingjili Platform is strictly intended for individuals aged 21 years and above. kingjili does not knowingly collect personal data from persons under the age of 21. If kingjili becomes aware that personal data has been collected from an underage individual, the account will be immediately suspended, the data will be deleted, and any deposited funds will be returned to the originating payment method following verification.

If you are a parent or guardian and believe that a minor has registered on the kingjili Platform, please contact us immediately at [email protected].

13. Cross-Border Data Transfers

Some of kingjili's third-party service providers — including cloud infrastructure and game content providers — may be located outside the Philippines. Where personal data is transferred internationally, kingjili ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of the Data Privacy Act and NPC guidelines.

kingjili will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

14. Changes to This Policy

kingjili reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email or a prominent notice on the Platform. The revised Policy will take effect on the date specified in the notice.

We encourage you to review this Policy periodically to stay informed about how kingjili protects your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Policy.

15. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or kingjili's data processing practices, please contact our Data Protection Officer:

Email: [email protected]

kingjili aims to resolve all privacy-related inquiries within fifteen (15) business days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at [email protected] or through the NPC's official website.